Air Ambulance

Experienced crews

Every flight is conducted by two highly experienced flight crew trained in patient handling and familiar with a wide range of destinations. We stipulate that our medical team has previous experience in critical care transfers and that they currently work in a hospital intensive care environment in order to join our team. Our medical team all have current ALS (Advanced Life Support) qualifications ensuring our medics are compliant with the practises set out within our EURAMI accreditation. The medical team undergo quarterly aero-medical training to ensure that they are up to date with the latest medical transfer practices.

State-of-the-art equipment

From nursing-care through to critical-care we use the very latest aero-medical equipment. Our aircraft have specially adapted power supply units and enough oxygen for any length of journey. For transferring infants, we have on-board incubators and pod's accompanied by our specialist neonatal medical crews. CEGA's aircraft are equipped with a bespoke stretcher lifting unit, ensuring secure (and horizontal) loading and unloading.

Governance and audit

Patient safety is our main concern. We encourage incident reporting and have a dedicated Critical Care Specialist and a Medical Director to support our Critical Care Repatriation team. CEGA are an integral part of the NHS Wessex and Thames Valley Critical Care network. Our clinical record keeping is presented in the same format as that of the Critical Care Network, allowing us to participate in regional audit and quality control. We have a good working relationship with NHS intensive care units within our region.

Total customer care

From your initial enquiry to the moment the patient is delivered to the destination hospital, our operations team will ensure that you are kept fully up to date. Our team of linguists ensure that communication is never a barrier. When you call CEGA for a quotation, we will give you a cost there and then. Planning starts immediately with medical calls to the treating hospital in advance of the flight. Once the patient has been confirmed fit to fly, arrangements are made with the destination hospital and ground transportation is put in place.